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Where Can I find a Virtual Answering Service in the East Bay?

Posted on Oct 22, 2014 4:50:34 PM by Ryan Ring

If your business is in the East Bay Area, it’s a great time to be alive because you have an array of options for a Virtual Answering Service. Knowledge really is power.  A good place to start would be to contact the local executive office centers in your area and ask about their virtual answering services.


The following provides a list of questions to ask the prospective service providers.


  • Do you provide a local number?
  • Do you provide an 800 number?
  • What is the price?
  • What is included in the price?
  • Is there a price per call?
  • Is the price a flat rate per month? Are there additional charges?
  • What happens to calls to my number?
  • Do calls to my number go to a voice mail?
  • Do calls to my number get transferred to my land line/cell phone?
  • How will calls to my number be answered?
  • Will calls to my number be answered by a live receptionist?
  • How will I be notified of calls to my number?
  • Are there set up fees for services?
  • What are the terms and conditions of your services?
  • What is the minimum period of time I must agree to use your services?
  • What happens if I’m not satisfied with the service I receive? How do I terminate our agreement?
  • Are calls to my number answered 24/7?
  • Are calls to my number answered 8 – 5?
  • What happens to calls to my number nights and weekends and holidays?
  • Do you send me an email with a voice wave attached of voice messages to my number?


By asking many of the above questions and visiting a phone answering service provider in person, you can gain a full perspective on just how well the service provider will represent you and your business. 

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Topics: Virtual Offices