When selecting a coworking space in the Bay Area, there are a lot of different factors to consider, such as location, price, amenities, etc. One factor that’s often overlooked is customer service, and it happens to be one of the most important things to consider when choosing a coworking space. Here’s why:
The Quality of the Service Will Reflect on Your Business
If you plan on hosting meetings at the coworking space, you want to ensure that clients and prospects have a positive experience with the people they interact with (e.g. the receptionist). Although these individuals are not a part of your organization, your clients or prospects will still see them as such. The level of service and the friendliness of the staff will reflect on your business.
Great Service Will Help You Get Things Done
Let’s face it – you sometimes need help to get things done, which is why you should look for a coworking space that will give you the assistance when you need it. For example, it may offer to provide coffee when you schedule a conference room for a meeting with a client. If the staff of a coworking space can anticipate your needs and offer solutions, then it can actually impact your business positively. Look for a coworking space that genuinely wants you to succeed and does what it reasonably can to help.
Additional Services Can Add to Your Professional Image
A coworking space that offers additional services, such as a receptionist, can help add to your professionalism. A receptionist will answer and route calls from clients and prospects, bolstering your business’s image. They’ll also greet clients and prospects before meetings. Not all coworking spaces offer these additional services, but the ones that do typically care more about customer service.
A coworking space is more than just a place to get work done – it’s your business’s home. Make sure you choose a space that offers great service, so clients and prospects have positive experiences when attending meetings and you get the help you need when you need it most.
If you are looking for a coworking space in the Bay Area, then contact us the 580 Exec team today.
Image Source: Parker Knight